Last updated: September 18, 2026
This Privacy and Cookies Policy explains how Ultius.org (“Ultius,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit our website, contact us, create an account, or use our services.
1. Scope of This Policy
This Policy applies to Ultius.org and its associated forms, accounts, communication tools, and services. By using the website, you acknowledge the practices described below.
2. Information We Collect
Depending on how you use the website, we may collect:
- Your name, email address, phone number, and account details
- Order instructions, uploaded files, messages, and project information
- Transaction and billing information
- Communications with customer support and writers
- IP address, browser type, device data, approximate location, and activity logs
- Cookie identifiers, preferences, and website interaction data
Please avoid including unnecessary personal or sensitive information in uploaded files.
3. How We Use Information
We may use personal information to:
- Process, manage, and deliver orders
- Match orders with suitable independent writers
- Provide quotes, updates, revisions, and customer support
- Process payments and prevent fraudulent activity
- Maintain, secure, and improve the website
- Personalize website functionality and remember preferences
- Send service-related or permitted promotional communications
- Meet legal, regulatory, and contractual obligations
4. When We Share Information
We may share information only when reasonably necessary with:
- Independent writers assigned to an order
- Payment processors, hosting providers, communication platforms, analytics providers, and security services
- Professional advisers, regulators, courts, or law-enforcement authorities where legally required
- A successor organization involved in a merger, acquisition, restructuring, or sale
- Other parties when you provide consent or request the disclosure
We do not sell personal information for money.
5. Writers and Payment Providers
Writers receive only the order information reasonably required to complete the requested service. Users should not include unnecessary identifying details in project files.
Payments are processed by third-party payment providers. Their handling of financial information is governed by their own privacy policies and security practices.
6. Cookies Notice
Ultius.org uses cookies and similar technologies to operate the website, remember preferences, understand website performance, improve services, and, where enabled, measure advertising.
Cookies may include:
- Essential cookies: Required for security, navigation, forms, account access, and core website functions
- Preference cookies: Remember language, location, and display choices
- Analytics cookies: Help us understand traffic, page performance, and visitor interactions
- Advertising cookies: May measure campaigns or help provide more relevant advertising
Session cookies generally expire when you close your browser. Persistent cookies remain until they expire or are deleted.
7. Managing Cookies and Communications
Where required, our cookie banner allows you to accept, reject, or manage non-essential cookies. Essential cookies cannot be disabled through the banner because they are necessary for the website to function.
You can also block or delete cookies through your browser settings, although some website features may stop working correctly.
You may unsubscribe from promotional emails using the link provided or opt out of SMS messages by replying STOP. Essential order and account communications may still be sent.
8. Data Retention and Security
We retain personal information only for as long as reasonably necessary to provide services, maintain business and transaction records, resolve disputes, prevent fraud, and meet legal obligations.
We use administrative, technical, and organizational safeguards designed to protect personal information. However, no online service or storage system can guarantee absolute security.
9. US State Privacy Rights
Depending on your state of residence and applicable law, you may have the right to:
- Request access to or a copy of your personal information
- Correct inaccurate information
- Request deletion of certain information
- Obtain portable data where available
- Opt out of targeted advertising or certain data sharing
- Limit certain uses of sensitive personal information
- Appeal a denied privacy request
- Exercise your rights without unlawful discrimination
We may verify your identity before completing a request. Authorized agents may submit requests where permitted by law. Legally recognized opt-out preference signals, including Global Privacy Control, will be honored where required.
10. Children’s Privacy
Ultius.org is intended only for users aged 18 or older. We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
11. International Processing and External Links
Writers and service providers may process information from countries outside the United States. Where this occurs, we take reasonable steps to require appropriate privacy and security protections.
Our website may contain links to third-party websites. We are not responsible for their content, security, or privacy practices.
12. Policy Updates and Contact
We may update this Policy to reflect legal, technical, or operational changes. The revised version will be posted on this page with a new “Last updated” date.
To ask a privacy question or exercise your rights, contact us through the contact form available on Ultius.org. We will respond within the period required by applicable law.
Website: https://ultius.org
Email: [email protected]